Upsmash Digital logo

About us

People connect with people, not logos

At Upsmash Digital, we help business owners build and grow their personal and business brands through powerful video content. With years of experience in acting, sales, and video production, we know that people connect with people, not logos.

Kenneth Lai - Founder of Upsmash Digital

Meet the founder

Kenneth Lai

Nanaimo, BC

Kenneth is an experienced social media manager who has worked with 6 to 8-figure companies, including professional services firms and coaches.

As a trained sales coach and improv instructor, he brings a unique perspective to content creation—helping clients communicate with clarity, authenticity, and persuasion.

He founded Upsmash Media to help founder-led businesses stop wasting money on content that doesn't convert, and start building systems that generate real leads.

Social Media ExpertSales CoachImprov Instructor

6-8 Figure

Clients served

Services & Coaching

Industry expertise

Professional ServicesCoaching

Trusted by Real Clients

See What Our Clients Are Saying

Real stories. Real results. Watch how we helped businesses grow and scale with confidence.

Victor Kong

CEO of Treantly

"Working with Kenneth has opened up a whole new opportunity for us. We've done a lot of sales, cold calling, emailing, and spent a lot of money on performance marketing."

Claire Wang

Keynote Speaker

"From time to time, he brings performance tips, and that’s been very helpful for my video journey. He’s very responsive, gives me tons of feedback, and challenges me."

Joseph Choi

Marketing Director of Black Box My Car

"It's all fun working with Kenneth. He makes it super easy. We work really well together. We bounce ideas off of each other."

Jesse

Blue Dog Junk Removal

"Kenneth have been really helpful. He come up with some great ideas, wrote scripts and everything for me, but he was also open to my ideas or little tweaks.."

Google Reviews

Loved by Founder-Led Businesses

See why entrepreneurs trust Upsmash Digital to turn their content into a lead-generating machine.

5.0/5.0

Rating on Google

Victor Kong

"I can’t emphasize enough how many doors working with Ken has opened for us. We've done a lot of sales, cold calling, emailing, and spent a lot of money on performance marketing."

Shannon A

"Kenneth has been helping us film for Instagram for the past 4 months, and it has been wonderful! His enthusiasm, humour and creativity brings a lot of joy back to making content. It doesn’t feel like such a chore anymore - I look forward to filming days and watching the videos come to life."

Amanda Hepner

"Kenneth is creative, driven, and brings great energy to everything he does. His storytelling skills and eye for engaging content make Up Smash a strong choice for anyone looking to level up their social media. Highly recommend!!"

Colleen Wtorek

"Kenneth’s rare gifts of empathy, creativity, and understanding businesses marketing needs is a godsend when it comes to elevating messaging so that it resonates with ideal clients"

Brendan Eamer

"I've had the great pleasure of working with Kenneth for nearly two years. Kenneth is a born coach, he knows just how to bring the best out in people with just the right mix of guidance and space for self discovery. His curiosity and genuine desire for you and your business to succeed come through in the amount of time he spends first just understanding what you need and then cultivating a personalized and highly effective approach to better getting your message to the world. "

Michael Chiorando

"Kenneth has mad a tremendous difference for my business as I am now able to speak to my goals and passions, and share them with a wide variety of folks. I Highly recommend working with Kenneth if you are looking to spread the word about your business."

Ready to be seen?

Book a call. We'll tell you if we can help. No pressure, no pitch deck, no BS.